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ATM withdrawal norms in India from 1st July 2011

5 Free ATM transactions including Balance Enquiry, PIN Change etc.

Financial Transaction or Withdrawal of money beyond 5 transactions customer to be charged Rs.20 per transaction

Non-Financial Transaction, a customer to be charged Rs.8.5 per transaction

Wrongly debited amount to be credited to customer's account within 7 days failing which a bank would have to pay Rs.100 per day, provided the complaint was logged within 30 days of transaction